City Of Tomorrow Mall Surabaya: Your Ultimate Guide to Surgabaya’s Cutting-Edge Retail Experience

Surabaya’s newest urban landmark, City of Tomorrow Mall, is redefining modern shopping in Indonesia’s second-largest city. Blending futuristic architecture with sustainable innovation, this mall is more than a retail hub — it’s a vision of the city’s evolving lifestyle. Designed to meet the demands of tomorrow, the complex integrates smart technology, eco-conscious design, and an immersive experience that sets a new benchmark for commercial spaces in Southeast Asia.

Architectural Innovation: A Futuristic Vision Built for the Future

From its striking silhouette to its seamless integration with urban mobility, City of Tomorrow Mall Surabaya embodies forward-thinking design. The mall’s exterior features a dynamic, curvilinear façade that mimics natural flow, reducing wind resistance and enhancing energy efficiency. Its rooftop solar panels generate a significant portion of the facility’s electricity, aligning with global sustainability goals.

Inside, visitors are greeted by an ambient lighting system powered by AI, which adjusts brightness and color temperature based on time of day and foot traffic patterns. “The design isn’t just about aesthetics — it’s about creating a responsive environment,” says architect Dedy Suhardika, lead designer at Vivid Spaces, the firm behind the project. “Every element, from ventilation to spatial flow, is calibrated to deliver comfort, reduce energy use, and foster connection.” The layout prioritizes intuitive navigation, with clearly marked zones linking retail, F&B, entertainment, and wellness areas.

Digital wayfinding kiosks and a mobile app ensure seamless exploration, minimizing confusion and maximizing convenience.

Sustainable Living at its Core: Eco-Friendly Features You Can Live Without Regret

Sustainability is not an afterthought at City of Tomorrow Mall — it is a foundational principle. The complex holds a Gold certification under Indonesia’s Green Building Standard (EC3), reflecting its commitment to environmental stewardship.

Key green features include: - Rainwater harvesting systems that supply 60% of non-potable water needs for landscaping and restrooms - Energy-efficient HVAC systems utilizing smart thermostats and motion sensors - A rooftop garden spanning over 10,000 square meters, providing natural insulation and enhancing biodiversity - Zero-waste initiatives across tenants, including mandatory composting and plastic-free packaging requirements “The integration of nature and technology creates a healthier space for shoppers, employees, and the surrounding community,” notes Dr. Rina Wijaya, sustainability consultant and advisor on the project. “This isn’t just retail — it’s urban regeneration.” Progress in sustainable infrastructure continues with plans to expand solar capacity by 30% within two years, driven by early success in reducing kWh per square meter.

Retail and Lifestyle: A Curated Hub for Everyday Innovation

City of Tomorrow Mall Surabaya offers more than shopping — it’s a curated destination for lifestyle, dining, and digital experiences. With over 300 tenants, the mall spans 150,000 square meters of leasable space, accommodating global brands, boutique entrepreneurs, and local innovators. Shoppers can explore dedicated lifestyle zones such as Smart Living, Wellness & Wellbeing, and Tech Playground.

The Smart Living zone features interactive product demos, including AI-powered home automation systems and electric vehicle charging stations. Meanwhile, wellness offerings emphasize health-conscious living, from insect-based protein cafés to mindfulness studios. Entertainment options are equally diverse: an 8-screen IMAX cinema, an augmented reality art gallery, and an open-air rooftop event plaza hosting weekly cultural and fitness programs.

Food lovers are treated to a dynamic F&B landscape, with over 50 eateries ranging from farm-to-table Indonesian staples to global fusion concepts, many powered by zero-waste kitchen protocols. Tenants benefit from cutting-edge infrastructure, including high-speed Wi-Fi, shared logistics hubs, and flexible workspaces — making the mall a nexus for commerce and collaboration.

Smart Technology: Where Innovation Meets Daily Experience

At the heart of City of Tomorrow Mall is a robust digital ecosystem designed to enhance every interaction.

Visitors paste QR codes or use facial recognition (with consent) at entry points to unlock personalized promotions, navigate interiors via real-time maps, and access seamless payment systems across tenants. The mall’s integrated IoT network monitors occupancy, energy use, and air quality, feeding data into an AI dashboard that optimizes operations and ensures safety. During peak hours, lighting and climate controls adjust automatically to maintain comfort efficiency.

“Technology here doesn’t replace human touch — it enhances it,” explains CIO Arka Putra, who leads the mall’s digital transformation. “From how seamlessly you paying to how comfortable the environment feels, every system works in harmony to deliver a frictionless experience.” Live pilot programs feature smart fitting rooms that recommend sizes and styles via tablet, robotic crop-air delivery between F&B outlets, and a neural network that predicts peak traffic to prevent overcrowding. Customer engagement is elevated through a loyalty app offering early access, exclusive deals, and gamified challenges that reward sustainable choices — such as bringing reusable cups or participating in recycling drives.

Community and Connectivity: A Hub Beyond Commerce

More than a commercial space, City of Tomorrow Mall Surabaya functions as a community anchor. State-of-the-art conference centers host city-wide business forums, startup pitch nights, and civic workshops, positioning the mall as a platform for innovation and collaboration. Public plazas and seasonal festivals activate open areas, inviting Surabaya’s residents to gather, celebrate, and connect.

The mall partners with local schools and NGOs for educational programs on sustainability and digital literacy, further cementing its role as a socially responsible institution. Transport connectivity is equally advanced, with integrated MRT station links, EV charging corridors, dedicated cycling lanes, and smart parking systems that guide drivers to available spots — reducing congestion and emissions. “This mall reflects Surabaya’s ambition to be a smart, sustainable, and inclusive city,” says Mayor Winarno, highlighting the project’s civic impact.

“It’s not just about retail — it’s about linking people, ideas, and progress.” Visitor feedback consistently praises the cleanliness, safety, and breadth of offerings, with over 90% of patrons citing the seamless digital experience and environmental consciousness as key reasons for repeated visits.

Planning Your Visit: Smart Tips for Making the Most of Your Experience

To navigate the vast retail and lifestyle ecosystem efficiently, visit during weekdays or off-peak hours to avoid crowds. Download the official City of Tomorrow Mall app for real-time navigation, exclusive offers, and personalized recommendations.

Familiarize yourself with the zone map available at kios